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Handling Objections

 Objections happen so frequently, they are almost part of the sales process — and some objections aren't even objections, but something else. This comprehensive six-part course provides in-depth information on how to recognize and handle the most common types of sales objections getting in the way of closing a deal.
Prerequisite: Knowing the Customer's Buying Process

Keywords: sales, selling, salesperson, objections, overcome objections, handle objections, buyer

About Handling Objections: The basics of objections — how to differentiate them from questions and buying signals, the role of preparation, and the benefits of handling objections well
How to Handle Objections: An introduction to a five-stage method for resolving a Customer's objections and concerns.
Recognizing and Dealing with Types of Objections, Part 1: Introduces six types of objections, and thoroughly explores how to recognize and handle three of these types: Timing, Need, and Competitor.
Recognizing and Dealing with Types of Objections, Part 2: A thorough exploration of how to recognize and handle three more types of objections: Price, Authority, and Risk.
Building Your Experience: Steps to take to become proficient at recognizing and handling objections, including what not to do, and when to walk away.
Practice Makes Perfect: Some practice examples to help salespeople to reinforce choosing the best questions and responses to the six types of objections.

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Handling Objections

Handling Objections 1 - About Handling Objections
Handling Objections 1 - About Handling Objections
 The basics of objections: how to differentiate them from questions and buying signals, the role of preparation, and the benefits of handling objections well
Handling Objections 2 - How to Handle Objections
Handling Objections 2 - How to Handle Objections
 An introduction to a five-stage method for resolving a Customer's objections and concerns
Handling Objections 3 - Recognizing and Dealing with Types of Objections Part 1
Handling Objections 3 - Recognizing and Dealing with Types of Objections Part 1
 Introduces six types of addresses, and thoroughly explores how to recognize and handle three of these types: Timing, Need, and Competitor.
Handling Objections 4 - Recognizing and Dealing With Types of Objection Part 2
Handling Objections 4 - Recognizing and Dealing With Types of Objection Part 2
 A thorough exploration of how to recognize and handle three more types of objections: Price, Authority, and Risk.
Handling Objections 5 - Building Your Experience
Handling Objections 5 - Building Your Experience
 Steps to take to become proficient at recognizing and handling objections, including what not to do, and when to walk away
Handling Objections

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